Returns & Exchanges

At MARKET PLACE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all eligible items. All returned products must be in their original, unused condition with packaging intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box and include all tags, manuals, and promotional materials that came with the product.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.